Frequently asked questions about .eu domains

Citizens of the European Union and the European Economic Area wherever they live, people resident in the EU or EEA, and businesses and organisations established in the EU or EEA.

Registration starts at €15 a year excl. VAT. Choosing 2 or 3 years gets you a permanent discount on the yearly price.

Yes: WeRegister is a RoxPay service, so you register and manage domains with your RoxPay account. If you don't have one, you can create it in minutes.

Yes. You need the authorisation code (auth code) from your current registrar: enter it in the panel and start the transfer.

Yes. You manage DNS records from the panel and can turn on DNSSEC to protect the domain from forged DNS answers.

A few minutes. As soon as payment is confirmed the domain is registered with EURid and shows up in your panel.

You can choose 1, 2 or 3 years. Multi-year terms get a permanent discount on the yearly price.

The registrant you enter on your first registration: the person or company that holds the domain, recorded in the EURid registry.

Only if it has an establishment, a person or a citizenship that meets the EURid requirements: for example a business established in the EU or EEA.

Yes, as long as the DNS servers don't change. The transfer moves the management of the domain, not the website or the email.

In your current registrar's panel or by asking its support. The code is confidential: don't share it with others.

No. The registrant stays the same; only the registrar that manages the domain at EURid changes.

Yes, from the panel, domain by domain. The domain stays active until the end of the period already paid for.

2- and 3-year terms get a permanent discount on the yearly price and reduce the risk of forgetting a renewal.

Yes, for a limited period after expiry; then the name becomes available to everyone. If you notice an expiry, write to us straight away.

From the panel you manage records on WeRegister's DNS. If you want to use another provider's DNS servers, write to us and we will help you set them up.

It depends on the records' TTL: usually from a few minutes to a few hours, the time it takes DNS caches across the internet to refresh.

No. Checking the signatures is very light and happens in DNS resolvers, not on your website.

Yes, choose the Starter or Business plan from the panel for the domain you want.

Yes: just point the domain's DNS records to your current hosting server.

Yes, it is included in the Starter and Business plans together with regular backups and malware scanning.

If you are a private individual, no: name, address and phone number are not public. The registry keeps the data but does not show it to just anyone.

Search for the name in the WeRegister panel or in EURid's WHOIS: if it is not registered, you can register it right away.

Where rights are infringed, EURid has procedures to request disclosure of the registrant's data. They do not go through the public WHOIS.

No, it is included in the domain management and you download it from the panel.

Only after transferring it to WeRegister: the certificate states the details of a domain we manage.

Only through an office, a subsidiary or an organisation established in the EU or EEA, which becomes the domain's registrant.

You declare your details as registrant; EURid can check them at any time and ask for documents.

No, they are not part of the EU or the EEA. An EU citizen living there, however, can register a .eu.

Yes. WeRegister.eu is the name of Rox Pay S.p.A.'s domain registration service.

It is the organisation that runs the .eu domain registry on behalf of the European Commission and accredits the registrars allowed to sell them.

No, the prices shown exclude VAT. The panel shows the total including VAT before payment.

No: DNS, DNSSEC and the ownership certificate are included. You pay for the plan you choose for the term you choose.

Yes, you can move from domain only to Starter or Business from the panel when you need hosting.